Privacy Policy

1. Introduction

Welcome to FixMyCV. We are dedicated to providing AI-driven CV enhancement services to help you stand out in your job applications. This Privacy Policy explains how we collect, use, and protect your personal information when you access or use our website and services (“Services”).

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our Services.

2. Scope

This Privacy Policy applies to all personal data processed by FixMyCV in relation to your use of our Services, including any websites, mobile applications, or other digital platforms we operate.

3. Data We Collect

• Personal Information: This may include your name, email address, or other contact details you provide during sign-up or communication with our support team.
• CV Data: When you upload resumes or cover letters, we process the text to offer AI-driven suggestions. The content may include employment history, education background, or additional personal details you voluntarily provide.
• Account Credentials: If you register for an account, we may store a hashed version of your password and login-related information.
• Usage Data: Information about how you navigate and use our platform, including IP addresses, browser type, operating system, referral URLs, and timestamps.
• Cookies & Similar Technologies: We may use cookies, pixel tags, or similar tools to enhance user experience and analyze site traffic (see Section 6 for more on Cookies).

4. How We Use Your Data

We use your data to:

• Provide and maintain the Services.
• Personalize your experience with AI-driven CV suggestions.
• Process transactions and manage your account (if applicable).
• Respond to support inquiries or feedback requests.
• Monitor and analyze usage trends, performance, and security.
• Improve, test, and develop our Services.

We may also use aggregated, non-identifiable data for analytics or research to improve our platform.

5. Data Sharing & Disclosure

We do not sell or rent your personal information. However, we may share it under the following circumstances:

• Service Providers: We may share personal information with vendors who assist in hosting, data analysis, payment processing, or other services, strictly under contract.
• Legal Compliance: If required by law, subpoena, or court order, or if we believe disclosure is necessary to protect our rights or comply with a legal obligation.
• Business Transfers: In connection with any merger, sale, financing, or transfer of assets, your data may be transferred, subject to the same privacy commitments.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to gather usage data, improve navigation, and remember your preferences. You may manage or disable cookies through your browser settings, but doing so might affect certain features of our Services. This includes:

• Essential Cookies: Required for core site functions.
• Analytics Cookies: Helps us understand user interactions and improve site performance.
• Preference Cookies: Remembers your login details or language preferences.

7. Data Security

We employ reasonable administrative, technical, and physical safeguards to protect personal information. Despite these efforts, no system is 100% secure, and we cannot guarantee absolute security of your data.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined here or comply with legal obligations. You may request deletion of your data at any time via our Data Deletion page.

9. International Transfers

If you’re located outside of the country where our servers are hosted, your data might be transferred internationally. We rely on lawful measures such as Standard Contractual Clauses to ensure your personal data is adequately protected.

10. Your Rights

Depending on your jurisdiction, you may have rights such as:

• Accessing your personal data.
• Requesting correction or erasure of personal data.
• Objecting to or restricting the processing of your data.
• Data portability (obtaining a copy of your data in a readable format).

To exercise these rights, please contact us at [email protected]. We may ask for verification of identity before processing such requests.

11. Children’s Privacy

Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us to request deletion.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. If we make significant changes, we will notify you by posting a new effective date or sending an update via email. Your continued use of our Services after such changes indicates acceptance of the updated Policy.

13. Contact Us

If you have questions or concerns about our Privacy Policy or data practices, please contact us: